FAQs

Basics

What is StudentCard?

Can I get a StudentCard?

What are the discounts?

How do I join?

Whats the cost?

How many times can I use the card?

How much can I save?

When does my card expire?

How does StudentCard get involved with Campus Life?

Help I can’t log in to my account!

 

Joining Issues

My promo code is not recognised

My Campus is not listed

I went away and the website timed out.

When will I receive my card?

Refund policy

My email address is already in use!

I am having trouble with the app

Do I need to provide a Photo?

 

ID Cards

How do I know if StudentCard is my ID?

StudentCard is my ID, what do I need to do?

The information on my ID is incorrect

Help - I lost my card!

 

Discount Issues

I couldn’t redeem a discount

What do I do with a voucher?

Couldn’t access vouchers

What discounts are available in my town?

 

Privacy

What information is collected?

What do you do with my information?

Will you give my details away to anyone?

What about StudentCard Promotions?

Have a question you'd like answered? Email us at help@studentcard.co.nz